Does your BMW radio navigation system keep rebooting? Or has it just stopped working? We have a solution!

If your BMW ConnectedDrive radio navigation screen is broken, stopped working and/or keeps spontaneously rebooting, it can be fixed!

Cartronics repair any BMW radio & navigation system (head unit) that starts to load up with the BMW logo splash screen and then suddenly stops or reboots. The unit may do this immediately or sometimes work for a few minutes, and then fail.

The cars affected include, but are not limited to:

  • 3′ F30   (03/2011 — 07/2015)
  • 3′ F31   (07/2011 — 07/2015)
  • 3′ F34 GT   (07/2012 — 06/2016)
  • 4′ F32   (11/2012 — 02/2017)
  • 4′ F33   (03/2013 — 02/2017)
  • 4′ F36 Gran Coupé   (07/2013 — 03/2017)
  • X3 F25   (06/2009 — 08/2017)
  • X4 F26   (05/2013 — 03/2018)
  • MINI F56   (04/2013 — 02/2019)

You can either send us the faulty part for repair or we can remove the part for you at our workshop beforehand.

If you decide to send the faulty part to us the radio/navigation unit (called a CHAMP) is located behind the radio control panel (heater / HVAC control panel and radio panel).

Please look at the silver unit in the pictures – this is the part we require to resolve your problem.

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  • Send your unit to us (address found here) and include your contact details, the cars VIN number and a detailed note with the symptoms of the fault
  • Once we receive your unit, we will call you with a quote within 1 working day
  • If you accept the quote, we will repair the unit and return to you usually within 24-48hrs
  • If you do not accept the quote, or we find no fault, the cost for our time and return shipping is £79

Once you get the unit back from us, you will not have to recode or re-marry the unit back to the car (99% of the time). We make it as easy and as ‘plug and play’ as possible.

Have a question? Contact us

BMW part no:

65129350332 (9350332)  65129365833 (9365833)  65129381299 (9381299)  65129139895 (9139895)  65129399427 (9399427)  65126822077 (6822077)  65126821135 (6821135)  65126822582 (6822582)  65126840399 (6840399)  65128792148 (8792148)  65128794293 (8794293)  65128798216 (8798216)  65128706993 (8706993)  65128717544 (8717544)  65129459858 (9459858)  65129345304 (9345304)