Excellent
Cartronics4.4
Based on 288 reviews
JATTBOI1478
3 weeks ago
Very impressed with these guys! My Bentley Mulsanne screen kept opening and closing right away. Dropped it off in the morning few hours later they rang me and said the car is done. Would highly recommend. Thanks again
Bernadette Holford
2 months ago
David Martin
2 months ago
From the initial 'phone call enquiring about a new head unit for my smart car, it was obvious that these guys knew exactly what they were taking about. The new head unit wasn't cheap, but the installation manual did say it wasn't suitable for home installation (my reading of the installation manual confirmed this). I was quoted five hours labour (which they included in a single fixed price to me). The car was booked in and collected on schedule as agreed. The Pioneer head unit was definitely the right choice, however initially neither the reserving camera nor clock worked; it appeared that a couple of specialist modules were required. These were ordered up and then fitted at a mutually convenient time (even this took about two hours). I'm happy to say that everything is now working fine and the guys were really helpful with all my queries (including fixing something that I fouled up in the settings). The work is tidy and the car was left clean. Definitely a positive experience with Cartronics.
Justine Lewis
3 months ago
I had an old model of car and wasn't sure if the head unit could even be changed. These guys answer all of my questions and gave me the reassurance I needed. The pioneer head unit is brilliant. It looks the part and has been installed at the highest level including extra trim round the outside. I have had the best experience from start to finish and I have the reassurance that the installation has been done to the highest standard. Many thanks.
Peter Romanov
5 months ago
jane clarke
6 months ago
To say I’m delighted with Cartronic’s work is rather an understatement. Recently the Sat nav/radio/reversing camera stopped working on my Subaru Outback. The main dealer couldn’t help as they no longer make that particular device (though the car is only 6 years old). By lucky chance I discovered Cartronics. Mark said they could most likely help, but would need to diagnose the fault by examining the unit. Since I could not take the unit out myself, he booked me in so that he could remove it. Only 4 working days later (!!) I returned and he fitted the repaired unit. It all works again. I’m so pleased to have my Subaru fully functioning again. I’m told that not having this unit could have reduced the car’s value by £5000. I chose very wisely in getting Cartronics to help me. Their service was swift, without fuss and totally effective. Thank you Mark
Phil Boultwood
7 months ago
Outstanding service, our SLK instrument cluster was repaired within 24hrs. Can’t thank you guy’s enough. Keep up the good work.
Clive Portelli
8 months ago
Just picked my van up from cartronics haveing a screen put in and I must say what a lovely job they have done I’m so pleased with it thank you very much if any of you are after any audio in your car on vans, I recommend these guys highly
Paolo Merlo
1 year ago
I need to congratulate Cartronics for a courteous and professional job. First of all they are the only only provider I found in 7 months that has been willing and capable to address the modifications I needed on my car. BMW, engaged at the highest customer service UK level, flatly refused to provide any assistance. Others tried and did not succeed. Dealing with Cartronics and their team has been a pleasure and they even arranged for the delivery of my car home. My only regret is only I did not meet them sooner! hat off
Dung Chau
1 year ago
very knowledgeable and fast on repair to my Aston Martin seat ECU. would use again. Thanks Cartronics!
Simon Gilvey
1 year ago
Great service and quick to respond. Thanks for you help.
Nick Pyne
2 years ago
Had an amplifier problem with my Lexus which the dealer had quoted an eyewatering amount to replace without any commitment that it actually was the amplifier. After some searching I found Cartronics who appeared to have some experience of fixing Lexus amps so I contacted them to see if they could help. They suggested bringing in the car so they could confirm the correct diagnosis since there was a charge if I just sent the amp and they found no fault, so I did that. Diagnosis confirmed, unfortunately they found the main amp board beyond repair so a significant cost to replace the board, (rather than the whole amp) but still less than half the quote from the dealer, and some confidence that that would be the end of the costs.. I decided to fit the amp myself, so they sent it back to me very well packaged and by DHL on fast delivery. refitting was exactly as they had suggested. So I am now poorer than I was, richer than I would have been if I'd stuck with the dealer and happy to have been able to support a smaller trader with good expert knowledge.
TheTartan Con
2 years ago
These guys are absolutely brilliant. I took my 2008XKR in for apple car play. Just fantastic service, and great people. Finished the work early. 100'% Trustworthy
Martin Baxter
2 years ago
The infotainment system on my 65 plate Range Rover Sport failed so I took it to the JLR accredited garage that looks after it. They had to liaise with a Main Dealership. After 2 weeks and the changing of all components advised by the dealership no luck, the Main dealer said they need the vehicle for diagnosis at £200ph. I found Cartronics, sent them 3 images, 3 emails, dropped the car off at 09:00, diagnosis by 11:30, got the component in stock do you want us to proceed?, price was fair .. yes please. Picked the car up at 16:30 .. sorted. Really nice, competent people ..... they would have to be the first stop for anyone who asks me.
JP Albin
2 years ago
Very professional and courteous advice and service given by Mark. I am extremely pleased with the quality of the work and the audio sounds fantastic now. I would recommend.
AndyL
2 years ago
Had media unit for my Peugeot 308 repaired at Cartronics they diagnosed the fault quickly unit repaired and then I returned and the unit refitted while I waited the media unit now working perfectly and the check engine light which had come on after the media unit failed after a few key starts went out and stayed off thanks Cartronics great service.
They did a great job on my 2008 polo with the sound system. Speakers,wires, sub and amp done quicky and efficiently. Decent price and the folks there were really friendly.
marc ellison
2 years ago
I’m extremely delighted with the service from Cartronics. I sent an email enquiry re stock for a Sony DSX-GS80 car stereo at 6pm Wednesday. I received a confirmation email at 9.15am Thursday, placed an order at 9.30am Thursday, which was shipped and delivered by 1pm Friday. Completely installed, configured and working by 2pm! Outstanding and thank you - much appreciated. Works beautifully 👍🏼
Paul Orams
2 years ago
I own a BMW F33 and suffered water damage to my amp. Completely blown. This is common with this car due to a design fault. Someone recommended cartronics to me to repair the amp. Considerably cheaper than BMW. They offer a fast professional service. I had the repair done and amp back within a few days. All working again. 1st class service. Many thanks
Craig woodward
2 years ago
Fantastic service A+++++ Mark was so helpful with my order for an AV Z1000 DAB CAMPER. I needed the camper unit and all accessories. All arrived on time and correct. I had a bit of a moment with all the wiring to get it up and running. So I called and was put through to a very clear and knowledgeable chap, (sorry didn’t get his name) he watsapp called me and ran me through everything I needed to do. After a lot of procrastinating, I got to it. Fantastic, all I was told worked just fine. Superb service and a great unit.
JBDN Imaging
2 years ago
After several years and 60k+ miles. The dreaded Rav4 gearbox issue was banished never to be seen again. Great people, great service - really know their stuff
JOHN ELLIS
2 years ago
Excellent service, quickly diagnosing the fault and repairing an amplifier from a 2007 Mercedes s-class. My only issue is that the total price was more than I had expected. I was driving my car when the repair quote phone call took place so keeping things simple would have helped. Quoting prices without VAT is not helpful. (You pay a fee for diagnosing any faults on dropping off the item. This fee then also goes towards the total cost if a repair is carried out.) When the cost of repair was quoted, I repeatedly queried whether then initial fee would go towards the price quoted. All I really needed for clarity was the final sum to be paid when I collected the repaired item. What I think happened was that the initial fee (which included VAT) was discussed with their repair quote (which, evidently did not include VAT). When I collected the repaired amplifier I paid an further £671 which was much higher than the quoted repair price. I can only assume that this is due to VAT being applied inflating the price by 20%. So allow yourself the time to double check the final cost, particularly with reference to VAT.
Peter Cunningham
2 years ago
Really fantastic service helping fix an issue with the touchscreen on our VW Sharan. This led to an issue with our Bluetooth, but this was all resolved by the team without any questions or additional cost. Would highly recommend
Terry Powell
2 years ago
I had reason to visit Cartronics Byfleet some months ago after trying several other companies with no success. I had big problems with my Tomtom sat nav. Within a very short time they analysed a problem with the logic & motherboard which they changed. It wasn't a cheap fix but a good lasting one & my Sat nav has been great ever since & I would certainly use them again. Thanks Cartronics
Simons Wirzw
2 years ago
Nice Contact with Mark. BMW Amp works again thanks to Cartronics!