12:03 26 Sep 20
Very happy with all aspects of serviceRepair to 2010 Volvo XC90 CD mech.
15:09 23 Sep 20
Very helpful, really went out of their way to solve an unusual problem for me, including researching the solution. Strongly recommended.
Justin Main Thompson
11:29 12 Sep 20
12:48 09 Sep 20
06:40 04 Sep 20
Adam Hankinson Instil TV
13:40 02 Sep 20
Updated audio system and replaced speakers and ariel. 10/10 fantastic job.
19:40 17 Aug 20
very helful and friendly, excellent service received with a smile! Would highly recommend 👍
08:23 06 Aug 20
Outstanding in every respect - highly professional, courteous and technically brilliant. Managed over a few hours to identify and resolve a critical fault in my Vantage’s sound system and would unhesitatingly strongly recommend
15:41 30 Jul 20
I had a self-sourced stereo fitted here and these guys sorted it out perfectly!I knew it would be an issue matching an aftermarket stereo to a factory Dynaudio system but these guys managed it and in record time.I’ve read other reviews and noticed many moaning about price but these guys know what they are doing so if you find it cheaper elsewhere, ask yourself WHY it’s cheaper... Because it’ll work out more expensive when you need Cartronics to repair and refit it correctly.Already booked the next visit to get more goodies fitted and know it won’t be the last!
16:12 27 Jul 20
Great service - I thought it would be impossible getting my optical MOST amp repaired for my older Porsche but no, these guys really know their stuff and sorted it for me. Recommended.
19:49 03 Jul 20
Having spoken with a number of audio shops to get a new stereo fitted in my range rover I decided to go with Cartronics, not only were they great on the phone but made me feel at ease because they know what they are talking about.Other places said I would lose my steering wheel radio controls and parking sensors, not the case with Mark and the team. They had me all ready to go in 24 hours. I couldnt ask for a better service. Thanks again guys!
17:32 25 Jun 20
Firstly may I state that Mark and the Cartronics family operated and adhered to the current social distancing guidelines. It also assured me I was dealing with a very professional company. Now onto the work itself. I made some online enquires to Cartronics with regards to the outdated CDR24 head unit in my Porsche Cayman S. I received a reply on the same day and within a further couple of emails I was equipped with the knowledge that Mark knew his stuff. The job was carried out and the end product amazing. The Cartronics team have an extraordinary eye for detail and the quality of the work supplied is of the highest standard.
06:35 21 Jun 20
Instrument failure on my Peugeot Boxer camper-van, thought I'd have big problems as its a 2004 model. A Google search brought me to Cartronix. Great 5***** service, so easy to deal with, very friendly.Removed, posted, repaired, posted and refitted and all working in less than 7 days.... Brilliant.
07:42 17 Jun 20
After an accident with paint spillage i was quoted £1800 by BMW to replace my Harmen kardon amp unit until i was lucky enough to find this place on google, phoned them and then sent my amp off and had a quote within 2 days and the unit was back in the car the following Friday and working as good as new.Excellent first class service and quick turn around time and great customer service in regards to updates on the parts delivery and repair. 10/10
16:15 03 Jun 20
Astounded to discover that this guy would rather tell me 100 different ways to make my current device work correctly rather than let me up for a new one that, with his education I can see now, would probably not work either...Other sellers would probably just take the money and run...Cheers, I’ll be sure to check you and your site out first when I do actually need something...11/10
15:35 03 Jun 20
Bm24 repaired and returned quickly. Highly recommend.
09:41 07 May 20
09:06 24 Apr 20
Brilliant service would highly recommend couldn’t be more pleased thanks
12:26 23 Apr 20
Contacted Cartronics about upgrading to DAB for our Audi TT Mk1. Saw they'd done an install where the radio flap could still shut, and wanted a kit of parts so I could do the job myself whilst we're in lockdown. Mark and the team answered all questions via email quickly and efficiently, and the shipment of bits arrived the next day. One little tweak to the wiring harness needed an additional wire which arrived just as promptly. Nothing was too much trouble and I'd highly recommend Cartronics - friendly, knowledgeable and efficient.
13:59 17 Apr 20
I sent my module off on the Wednesday and returned on the Friday morning, works perfect would highly recommend
16:38 06 Mar 20
Super quick turnaround on a BM54 back in 2 days including my postage time unit sounds fantastic with the extra few watts makes all the difference on my range rover l322 aftermarket unit.
17:09 05 Mar 20
Posted item Tuesday night cartronics received it Wednesday repaired it posted it back out Wednesday received it Thursday. Sound is absolute fantastic better than before with increased volume as well. Item was for range rover l322 with aftermarket unit fitted. Well done all and thank you. Kevin
11:03 05 Mar 20
Cannot recommend Cartronics highly enough. 4 grown men at BMW couldn't confirm whether my new (second hand) car had bluetooth despite me insisting it seemed quite obvious it did. The incredibly helpful professionals at Cartronics confirmed it did in less than 2 minutes and fixed the problem incredibly quickly. They communicate very clearly, they take out any of the stress and confidently state that "anything can be fixed". Quite a refreshing change considering how badly BMW dealt with me. Thank you especially to Mark who was very calm and helpful.
14:34 23 Feb 20
Recently my Honda CR-V’s radio/nav system went into anti theft mode when the battery was disconnected. Unfortunately the system fitted was a fully touch screen and the usual hack to get the code back was not possible. Honda (Marbella Spain / Honda Germany confirmed that the unit had to be returned to the manufacture Clarion for them to reset the code as this unit allowed the owner to set their own code. After searching the internet for help I came across Cartronics. I made contact with Mark who gave me all my possible options and was more than accommodating with regards to answering my many questions. Unfortunately for me I was not able to place an order as I have not been able to locate anyone qualified to do the installation for me. I have no hesitation in recommending Cartronics and especially Mark for his outstanding customer service
11:05 14 Feb 20
I had a “dead” MMI system in my Audi A7. I contacted several companies in Norway but they had either not the competence or interest to repair the ridiculously expensive MMI head unit. I contacted Cartronics by email and 5 minutes later Mark responded and said that they could fix my MMI, no problem. Got the part back and installed at my Audi garage. The MMI head unit works perfectly. What a relief. A huge thanks to Mark that made me save a huge amount of money. If I could give Mark and Cartronics 10 “review stars” I would without hesitation. A serious company, fair pricing (when comparing repair versus buying a new part), excellent service and speed of repair. Cartronics, you get my absolute best recommendations.
10:34 11 Feb 20
Super helpful, didn't pay a penny for any information! They sorted my issue out within 10 minutes, whereas BMW took over 2 months of emails back and fourth! Thankyou
16:56 03 Feb 20
Fitted Bluetooth audio to my OEM Subaru Legacy head unit. I had spoken with a number of car audio specialists, all of which scratched their heads, and one even asked me if I could get them a wiring diagram from Subaru. Cartronics just said 'yes no problem'. I was sceptical but needlessly so, it works just as they said. The price initially seemed expensive, but they had the smarts when others didn't, so actually it was great value.
16:39 31 Jan 20
Cartronics installed a Denion DAB radio into my car. Very quick and tidy job. During the fit, they identified that there was a problem with a speaker in the car. Booked it for a diagnostic, the engineers fixed it in 45 minutes. Very, very happy.
William I McGowan
10:56 28 Jan 20
Hi Quick thank you for repair and return of head unitexcellent all round efficient and prompt repair work carried out kept informed in every aspect big thumbs up
14:29 24 Jan 20
Excellent Service from start to finish. Fitted reversing camera and Apple Car Play to my Jaguar XKR. Very neat job and very pleased with the result.
10:45 24 Jan 20
12:07 10 Jan 20
Hi Mark, just to share with you that we reinstalled the Phaeton infotainment module yesterday at our local VW dealership. It seems to work perfectly. Well done & thank you to your team. Do not be surprised if VW ireland send through other Phaeton/Toureg systems to you for repair in the future.A very happy new year ahead to you & your colleagues at Cartronics.kind regards,Brendan
05:48 12 Dec 19
I went to Halfords to change my rear break light and rear light, despite them charging me for 2 bulb changes, the refused to change the bulbs as they couldn't get the cover off and refinded. Went to Cartronics, met the most fabulous chap, who walked to my car, took the cover off and changed the One bulb straight away. Fabulous!!! So despite Halfords not being able to do the job, they overcharged.....Go to Cartronics.
21:46 08 Dec 19
Went to Cartronics to have a radio fitted in my polo as my old radio had stopped working. The men in the showroom were super helpful even though I had an old car lol. Had the radio fitted whilst I waited l. Super fast and super friendly, a lot better than other services had to endure. Highly recommend!
08:49 29 Nov 19
Really good service, with both the installation of a new SatNav system and the aftercare.
08:19 25 Nov 19
Excellent. Upgraded the sound system in my 4 series. Fast efficient service, highly recommended.
23:37 24 Nov 19
11:33 07 Oct 19
Great Service! Prompt, efficient repair. Thanks
13:37 17 Sep 19
Mazda 3 amp. Tried many places to get my amp fixed, but no joy. Spoke with Cartronics, they managed to find, fix and deliver the amp back in less than a week. First class service, great communication. I would recommend them. Thanks again
08:09 13 Sep 19
Just a note to say thank you for all the hard work you put into installing and getting my Car Play unit working how I wanted it to, your expertise and dedication were entirely apparent! I have been very impressed at your attention to detail and how thorough you are, especially after several companies told me the conversion could not be done at all. I would not hesitate at recommending your services to any of my friends
11:52 03 Sep 19
Excellent service all round.
14:35 02 Sep 19
After market DAB radio installation in a 2014 Mercedes SL350. Professional service combined with excellent technical know how. Mark Godden was very responsive to my enquiry, quoting various options. On the day of the installation all went smoothly and the car was ready for collection ahead of time.
14:54 30 Aug 19
Excellent product arrived really fast and worked like a charm right out of the box.It tool me less than 30 minutes to swap stereo on my Mini Cab R52.
18:32 18 Aug 19
Very good and professional and very friendly. They can solve and provide any electrical solutions for your car. Cartronics changed the Speedo in the Speedo cluster and they changed the Japanese car stereo in my Japanese import Toyota voxy. They have done a great job and would use them again and every time I need something done electrically on my car .
14:50 17 Aug 19
I was looking for a Car Play solution for a 2002 MINI. Very hard to find on the continent, so I found Cartronics who were very knowledgable and willing to make my dream come true. Well worth the 12 hour drive. Very friendly staff and always aiming for full customer satisfaction. Never had the feeling that they tried to talk me into something I did not want. Final result looks and sounds great.Thanks a lot, lads!
15:42 26 Jul 19
Very polite and very helpful highly recommended to anyone needing anything car audio 5*
11:35 26 Jul 19
Took my 987 Boxster Sport edition to Cartronics for PCM 2.1 repair. They were able to diagnose and repair the fault for me. Although not a cheap repair it was worth the expense for the expertise and care shown by the staff in repairing the fault. No hesitation in recommending them or going back to them in the future.S.L.
22:15 15 Jun 19
The team at Cartronics were very helpful and professional in dealing with our broken stereo. All work was carried out promptly and as quoted. Their communication is excellent - even responding to emails outside of office hours. We will definitely use them again.
08:30 13 Jun 19
HK enabler, arrived and plugged in easily, finally getting decent sound from a better head unit in the car. Many thanks.
12:44 05 Jun 19
Excellent service, neat, tidy and know what they are doing.
10:30 02 May 19
All sound lost on my 2013 Lexus IS300h. Lexus advised it was the Mark Levinson Amplifier and to replace would cost at least £2000 plus fitting. Found Cartronics on web and sent amp to them which they repaired and returned to me very quickly for less than half that quoted. Everything now working perfectly. Would recommend to anyone. Very knowledgable and friendly.
07:15 11 Apr 19
Good job but make sure you have a lot of money this place is not cheap very very expensive
18:05 28 Mar 19
Very helpful and friendly staff
18:02 28 Mar 19
Very knowledgeable staff, very helpful with some problems I had, helped find me a proper solution to my issues. Highly recommended.
11:04 12 Mar 19
I recently had an extensive work done by Cartronics to my imported into the UK Mercedes Benz. Every person I dealt with during the process was very friendly and professional. They went above and beyond with their work and the attention to details was phenomenal. I highly recommend them.
15:13 08 Mar 19
Excellent service and wealth of experience with Porsche Audio systems. Had a problem with my Macan PCM 3.1, we mutually agreed a day I could bring the car in to have it diagnosed. Unfortuately the unit was not worth repairing and they were able to fit a top of the range Pioneer Double Din unit and reversing camera. I was really anxious at first about loosing the OEM appearance but after taking the plunge I couldn't be happier: better sound, better navigation and wireless Apple Car Play. The pictures on the website don't do the finished product enough justice. Looks really classy and what's more they were able to fit two female USB slots neatly flush in the centre arm rest. Top job. Thanks Mark.
12:41 08 Jan 19
Excellent service, simple to navigate website and will definitely use again.
10:37 01 Jan 19
They are good but expensive...
01:24 30 Dec 18
Bought a double din system for my lexus SC with custom made wiring harness for my car made up by guys in store to make my job of fitting it myself as trouble free as possible Excellent communication and service and got exactly what i was needing and more , i live 650miles away and all items arrived at my door the following day nicely packaged,
19:30 27 Dec 18
Don't need to go here very often but good service. Always very helpful
17:39 21 Dec 18
They do a excellent job but regarding the prices...to high sometimes
03:33 19 Dec 18
I emailed Cartronics from the US asking for some technical advise on a device that they sell and install (I didn't buy the devise from them). Mark Godden answered my questions and he was very helpful. His suggestions helped me solve a problem that other techs have been troubleshooting unsuccessfully for two years. Great work! Thank you.
09:59 14 Dec 18
18:43 27 Nov 18
Problems with our Porsche PCM unit. Screen only showed coloured lines and patterns. Cartronics diagnosed car's electronic systems were OK so the unit had the fault. A reconditioned unit was fitted. They know the computer systems of Porsche.
09:36 09 Nov 18
I removed the amp from my car on Tuesday afternoon and posted it to Cartronics. It was returned TWO days later, repaired, upgraded and sounding superb. I could have had the amp removed, repaired and back in the car in less than 48 hours. Awesome service. Thoroughly recommend.
10:06 03 Oct 18
After my touchscreen was shattered in my Peugeot, I asked my main dealer who wanted in excess of £900 for a new one. Took it to Cartronics and they were able to diagnose and fix it within 48 hours at a fraction of the price. Very professional and they know what they are doing. Thanks 👍🏻👌🏻
13:48 01 Sep 18
These guys know their stuff!!
17:44 17 Aug 18
I dropped off an ECU for repair at 09.30 and was phoned at 12.30 to say it was ready for collection. Very fast, friendly and efficient service. Price quoted was price paid, fitted, worked and job done in just over half a day amazing. Have used other companies in the past that usually take between 3-5 working days. Will definitely use again.
10:07 08 Aug 18
Great service by Andy and Mark. I had a Pioneer Avic fitted in my 911 997 after reading positive reports about them on the 911 UK forum. The Pioneer has transformed the car allowing me to use handsfree Bluetooth to make calls and brought me up to date with Apple Car play. The price was competitive and the service first class. Highly recommended.
12:06 30 Jul 18
Excellent service and knowledge in repairing my PCM 3 head unit - while others tried to sell me new stuff for more money, these guys diagnosed the fault, fixed it and refitted it in under a week - highly recommended
16:53 21 Jul 18
Good advice. Great team. Happy to recommend.
22:01 16 Jul 18
18:46 14 Jul 18
09:31 21 Jun 18
I cannot rate Cartronics more highly. Mark dealt with me personally, and was always quick to reply when I had a query. They even arranged a Skype call to help me correctly install and set up my equipment. Phil was also extremely helpful and spent time on the phone to me talking things through. At one stage before contacting Cartronics I had started to lose hope and began thinking I would never get my new head unit installed in my Japanese import. Cartronics changed all that and I am very pleased with the results. No need to go anywhere else. Wherever you are in the country, Cartronics will sort it.
16:05 08 Jun 18
After scouring the Internet and alot of car audio companies in the UK it took one enquiry via email to cartronics, they could not help any more than they did offering all alternative stereos to suit my vehicle, once I had decided which one to go for they were on the ball straight away sending all the information I required, once the system had arrived there was a bit of head scratching and they were only to happy to help over the phone and by email. Stereo now fitted all working the way it should and would definitely recommend Mark and his team to anyone. Thanks for everything Mark Gorrie
Swansea Trade supplies
05:31 06 Jun 18
One the bestest services I’ve ever received in my 29 years of being an adult, I was clueless to my problem but not only did they fix my issue promptly the speed of turnaround to getMy item to them and back to me was unbelievable (and fix problem inthat time as well Sent on saturday,got there Monday, had it back Tuesday Faultless in every way and well deserved 5 starsAnything under 5 star rating given to these guys then maybe it’s the people giving less than 5 are the one with the faults!!!!Fab and thanks so much
10:12 19 Apr 18
21:01 14 Apr 18
I phoned the team at cartronics as my own local specialists had failed to install my.mobridge correctly and said they had exhausted all outlets . After 2 minutes on the phone myself to ( andy I think it was ) ,I realised they basically knew exactly what the issue was . Gobsmacked to say they then arranged to telephone call my.local.fitter when I next dropped off the car and talked him through a successful install remotely within 15 mins ( been charged 2 hours by my local compsny the day before for nothing really ). Offered to pay cartronics for their time and they were having none of it, just happy to help . Outstanding , good old fashioned business principles . I only wish they were local to use personally . Thank you again for your valuable time and assistance . Jason.( Porsche 911 Aberdeen ) .
It’s a Secret
15:04 03 Apr 18
Troublesome BMW X5 with a whistle from the radio unit which had been driving me crazy! A trip over to these guys and it was sorted in minutes, saving me an absolute fortune! They really know what they're talking about, and more importantly, are honest. First class guys who know their stuff. Thank you
18:29 23 Mar 18
If you are considering adding Bluetooth connectivity to your mid 2000's Porsche, VW, Audi or Mercedes then Cartronics is the place to go. Mark has been a tremendous help, extremely knowledgeable on Mobridge products, unbiased advise and undoubtedly the best after sales support I have ever experienced. I can't recommend Cartronics highly enough and know if I ever want products or assistance in the future Cartronics will be my first call. 10/10.
09:29 14 Mar 18
Super fast and efficient service, used them twice with different cars and wouldn’t hesitate to use again. Very friendly and competitive prices. Thankyou.
18:27 07 Mar 18
Sent my amp on a Friday. Had a call to say they had received it. Arrived back all repairs and upgrade done on Tuesday. Great service thanks for your help.Pat Coleman
18:02 08 Feb 18
Superb service and communication
12:22 15 Jan 18
Even though I live some distance, North Essex, I still chose Cartronics to help me. These guys have helped me numerous times with my dreaded VW Phaeton ZAB entertainment system failure. They are professional and courteous at all times. I’ll be returning as soon as I need them again - cheers guys 🙂
17:53 28 Dec 17
11:38 06 Dec 17
Struggled to find wiring and harness made for a polo GTI 6n2 with my CD player i already own to fit. But called up these guys and told me it will be £95 + £15 (CD cage) and will take about 1 - 1.5 hours, called me an hour later saying it has been completed and im so chuffed that they fitted everything properly in working order. Keep up with the awesome work guys 🖒
16:32 05 Dec 17
Cartronics succeeded in fixing a problem that affected the loader of the DVD changer of my car's audio system. This saved me from having to replace the entire head unit.
10:17 04 Dec 17
1st time using Catronics and I booked this on behalf of my boss Guy J, who was very pleased with the help and Service given. Andy was my contact point and was great - Thanks.
11:57 02 Dec 17
I love this place! Fantastic looking shop, great staff and top class workmanship. I recently had them replace my old Mercedes stereo with a Bluetooth unit and iPod connectivity. They walked me through the whole process to pick the right setup for me and carried out all the work in a time that suited my schedule. I’m over the moon with it. Great sound quality, phone and iPod connectivity for me and DVD player for the kids!! The whole experience is worth every penny.
14:22 14 Nov 17
I was seeking not only a music sytem, but sound advice from the team at Cartronics, about what could be installed in my Bentley GT Speed. A fantastic solution was in place very quickly with parts ordered and ready. The scheduling of the install was very smooth and finsished on time with an excellent demo from the "sound master" Mark. Glorious sound. I am very pleased with this car electronics dealer and would recommend them to any high end car owner or otherwise. Thank you Cartronics 🙂
09:56 11 Sep 17
Purchased a radio from these guys. Very fast delivery and where able to assist in providing another amp. Excellent communication, wpuld definitely buy through again
11:17 06 Sep 17
Great service very prompt!
11:05 08 Aug 17
11:12 24 Jul 17
Awesome standard of work and customer service, I highly recommend Mark and the team for all of your in-car stereo needs.
11:49 22 Jul 17
Absolutely fantastic company to deal with My Car needed an additional Loom to connect a Head Unit, Cartonics Pre Wired it all for me so it was just a matter of putting it in car. They were happy to and very fast to reply to any questions I had about fitment I highly recommend them and would definitely use there services again.Thanks Guys
19:56 12 Jul 17
Very knowledgeable and helpful, shame my raido was beyond economic repair.
21:47 20 Jun 17
Wasn't sure what would be best for me and my car.. Once speaking to these guys I knew I was at the right place. Great friendly bunch and they certainly know their stuff. Great products too. Very happy customer
11:40 20 Jun 17
The guys at Cartronics carried out a Pioneer upgrade install to my Porsche Boxster S fitted with bose whilst I waited. They were very helpful with there advise/ recommendations on the system fitted, quick and efficient install! The system is a 110% improvement over the standard PCM nav fitted. Will highly recommend them!
13:39 07 Jun 17
I decided to upgrade the sound system in my daughter's car for her birthday. The service, product range and support here is excellent. Faultless installation and most of all, she loves it. Thank you!
08:10 03 Jun 17
Good people with a lot of knowledge on stereo installs. Would recommend them.
17:49 01 Jun 17
Great service. After making the error of using a well known chain car parts store and having issues with them I called cartronics and my new radio was fitted perfectly in just over an hour. They helped set the radio up and tweaked any issues before I drove off. Very happy customer and will use them again and reccomend to everyone.
21:17 26 May 17
I used Cartronics a few years ago, so it was a first choice for my BMW 430i for a dash cam install. Great advise and such a neat, clean install. So then I decided to upgrade my Jeep's uConnect radio, for the latest Kenwood....and at the same time they advised on and replaced my front and rear dash cams. Very impressed. Both cars were done in good time and I can't recommend them more highly. Thank you Cartronics.
07:06 07 May 17
Excellent,fast service.Thank you
21:35 02 May 17
I had a code error problem come up on my dash on my X5 e53 model which said Code____ This made the ignition not start and making the car go into shutdown. (Only way to start it was bypassing the starter motor with ignition turned on which is what I had to do) After seeing my mechanic he advised me that Cartroincs would be able to help resolve the problem recoding the car and disabling the fault . I called them that morning they said pop down and we will try and fit me in ! After Cple of hours they had the problem resolved and I was off on my way. Friendly staff clean workshop .. These guys wouldn't be around for this long if they didn't know what they are doing. Highly recommend them and if you have the same vehicle and this fault comes up and live in the Surrey area you know where to go.
15:10 02 May 17
Actually difficult to find fault. Responsive and friendly, confident in the product and invested time to resolve a fault that was was quite possible only down to my phone. Work completed is very tidy and clean, price was competitive. I'd go back! Thanks
18:28 23 Apr 17
Had new speakers put in my Merc. Professional team from top to bottom. Thank you Andy ))) i can now enjoy my ride with a great sound system
12:11 11 Apr 17
Was having trouble with finding the car flat occasionally and after scouring countless forums decided to leave it to the experts. The guys at Cartronics were familiar with the problems i was experiencing and after hooking up to there diagnostics found the problem. Decided to have the system replaced with Apple car play based on their recommendations and I couldn't be happier, these guys did a fantastic job from start to finish and I wouldn't hesitate in recommending them highly enough.
11:06 14 Mar 17
I had a Sony Hi-Res system installed in a Maserati Grantourismo. The service and planning was excellent and the installation whilst sympathetic to the car is as good as it gets. Follow up service was also very good with changes accommodated in a friendly manner.Highly recommended.
12:54 10 Mar 17
Contacted Cartronics to upgrade my Bluetooth to allow me play audio in my BMW 1 series and had just purchased. After a series of checks they confirmed they are able to do it so paid a deposit to book an appointment. Throughout the process, the team at Cartronics were quick to respond to any questions I had. I contacted them to cancel appointment on day of appointment as I had to return the car to the dealers following a fault on the car. They were happy to refund even though they didn't have to. I will certainly use them again. Great service.
15:43 03 Mar 17
My item (HK enabler for Mini Cooper with Harman Kardon sound system) was dispatched from UK and received in Malta the next day! They used DHL. Hats off, it was unexpected! HK enabler was packed in a box full of paper shred so it doesn't move around. I must say that the item is plug and play as advertised and it works like a charm! I would prefer it to be not only in a air sealed bag but also you should regulate the humidity in the place you store them in your premises because the ISO connections have already tiny signs of rust. It's really minimal but for sure it will affect the product in a few years. Another thing is the lack of communication after the order. I had to ask 2 times through email 1. when my item is going to be dispatched and 2. to provide me with the tracking number. I am selling on ebay myself and the first thing after dispatch is to provide my customer with the tracking number.I am sure these 2 issues can be fixed easily and I happily recommend you. I will definitely buy or use your services again!
14:39 08 Feb 17
Great job! Not the cheapest one, but you have to pay for the quality. You can have a cheap job from halfords, and you can call the firebrigade next day 🙂 The Cartronics is the most professional company in the UK !
13:28 30 Jan 17
I've purchased a few items from the Cartronics ebay shop so far and each time they have been informative, knowledgable, accommodating and really good at communicating. I can't recommend them highly enough.
13:40 16 Jan 17
16:39 11 Dec 16
Quality fitters really no there stuff
19:25 12 Nov 16
Highly recommended. Had a dead screen on my Mercedes Comand NTG4 unit. Sent to them for fault diagnosis, 2 days later received fully functioning screen back. Excellent comms from them throughout, and full layout of charges provided before they commenced any work. Cheaper than alternative car tech engineers offering similar service for my fault.
13:33 09 Sep 16
Top-notch! I am a novice at playing with all the wires in the car, but Cartronics provided me with excellent help and service, almost as if they were in the car with me helping get it done!
10:10 08 Sep 16
First of all I’m not one for writing reviews but in this case I felt I had to. What a brilliant quick and friendly service. I sent my amp to them on the Monday evening and received it back on the Wednesday morning, you really couldn’t ask for a quicker service than that. I re installed the amp and now is working perfect. Top job THANK YOU very much, I will definitely use them in the future.Keep up the good work 🙂
20:11 22 Aug 16
After having been to OPC Porsche and asking for a diagnostic to be run on my PCM 3.0 system to investigate lack of sound output (£126 later) their undetailed opinion was that the PCM system needed to be replaced to the tune of £1900. Unconvinced as to how much effort had been put into this diagnostic (given that they managed to run a full Porsche health check within the same 1 hours labour to tell me what other work they could do on the car) I turned to Google and Cartronics in Byfleet seemed to be the best guys to turn to for a second opinion.I can now confirm that Cartronics are SUPERB at dealing with technical issues like this. After a proper diagnostic they identified a faulty amplifier, ordered a replacement. Once it arrived they had it fitted and everything up and running in next to no time. You don't get bullshit, ego massaging or free coffee here - just good technical service from guys who know their stuff.
08:49 10 Aug 16
The team at Cartronics UK and Beatsonic Japan (Mark & Hendrik) offer the highest level of customer support with product and supportive documentation. I have been able to integrate a Modern DVD SatNav Head Unit into my 2002 Lexus SC430 allowing me to have up to date SatNav Technology complete with Warnings on the Head Unit whilst using the OEM Screen as a Monitor to view the music being play.Top Class Products, Top Class Service run by Top Class Professionals.Dee Walker - Cambridgeshire
12:26 04 Aug 16
I recently ordered a HK enabler from cartronics for my daughters mini to my surprise it showed up a couple of days later which is really great as I live in NJ USA thanks again would recommend to anyone.
14:00 16 Jul 16
These guys are great. They fixed my electric windows by a bit of rewiring. 1st class job and I'll be using them again. Great for accessories such as premium quality audio, infotainment systems and much more.
07:26 29 Jun 16
Great work lads!
Alfonzo Altamar Pereira
11:11 13 Jun 16
FANTASTIC service!. They had all the parts I needed, they did a great and fast job in my car, the team was very helpful with all the information I requested. They answered every email that I sent before I went to the store and even after the modification was carried out, I noticed they I forgot a CD inside my old and damaged stereo and they retrieved it for me and sent it through the post which was amazing.The only not really good thing about this place is that they do not have a coffee machine and a toilet in their show room, usually someone who brings their car to do a repair or a modification has to wait at least 30 mins but they give you all the information about where to go for a meal or a drink while you wait and there are plenty of places around so there is no big deal. Apart from that FANTASTIC service, I am pretty happy.
10:52 09 Jun 16
Always very helpful and know what they are talking about
20:13 02 Jun 16
Massive thanks to Cartronics for great service and workmanship.I brought my fully custom Subaru Impreza P1 in to have the factor alarm replaced. It came to them as non runner with rubbing bodywork and no brakes.The vehicle is particularly difficult to work on as it has been so heavily modified with a full roll cage and a fresh interior paint job. It also has a non standard wiring harness that has been chopped about on more than one occasion by other garages over the years.They were very accommodating and helped me get the car on off the trailer as it is not road legal etc.They did a top notch job installing the new Sigma Alarm as a direct factory replacement which includes altering the factory wiring harness to suit the new control module.Thanks a lot guys and hope to see you again in the future.Andrew Hunt
08:39 02 Jun 16
A very professional company, I had a lot of work carried out on my car of which, I am very pleased with, very helpful and informative. Would not think twice of recommending this company they are very good. The work on my BMW was to factory fit dab radio up date sat nav and remap my engine all of which I am very pleased with. Thank you Cartronics
11:12 31 May 16
Dealt with these chaps for a few years now, they understand everything I want and pull all the stops out to help, from diagnostics to full installations Great work lads
16:19 23 May 16
Kudos to Mark Godden and Andy Shenton for giving no nonsense straight forward advice. I had my 2010 E89 Z4 booked in to get the BMW HiFi upgrade, and some Lux H8 160 bulbs installed. Not only was the HiFi Retrofit done seamlessly (night and day difference compared to stock) They even fitted the Lux bulbs as part of the service and fitted some LCI side indicators that I bought from another dealer for free. I can highly recommend Cartronics without question.
08:57 26 Apr 16
I brought my 8th Gen Honda Civic in the other day to get an Aux input retrofitted, and to investigate a problem with my CD player. Most garages won't touch these particular models (as the dashboard is pretty complex) but Cartronics were happy for me to bring it in so they could take a look, and booked it in for within 2 weeks.The team were extremely knowledgeable, keeping me up to date every step of the way and advising me my options once they had completed the initial troubleshooting. I was able to get the aux input fitted there and then at an extremely reasonable price, and will be rescheduling the CD player for a later date, as it requires extra work with one of their technicians.After a few teething problems with the new system (which the team were able to take back into the garage and resolve for me in under an hour for no extra charge) I was away earlier than expected, and am very happy with the end result. The place is easy to find, just a slight detour off the M25, and is located within a short walk of local shops/Tesco so you can grab a bite to eat while they work. Overall, the work completed was of a high standard (and a LOT cheaper than quoted by Honda themselves to retrofit a factory system), and I look forward to dealing with Cartronics again in the future!
19:40 18 Apr 16
Have been to see these guys a few times over the past few years with different jobs on different cars. Work has always been to a high standard and have always found the staff very knowledgeable and helpful. They told me one of the jobs would take a few hours so advised me of the locations of a few local cafes/shops which was most helpful. Will definitely be going back for future upgrades and problems.
22:53 14 Apr 16
Amazing, two main dealers could not help me yet you managed to diagnose the issues within 50 minutes AND fixed the fault within the hour!Great Service and you guys amazed me.
julian von buddenbrock
10:27 07 Apr 16
Mark and his team were very professional and proficient. Started the process by getting a quote from 3 car electronic specialists . Then went to see each of the shops ,Cartronics looked the best of the 3 , although they were 20% more expensive they were local to me so i used them . The service and installation was excellent. The install was fitted as per factory fittings and sounds better than expected . Would certainly recommend them , yes i am sure i could have got a cheaper upgrade but would the level of satisfaction been better ... i doubt it Thanks guys - Julian
Jean Patrick Malécaut
09:26 13 Jan 16
Thank you Andy from removing a bad Sat Nav installation by another company and returning it to its original state and clearing the mess that was caused.
21:50 12 Jan 16
Amazing, after visiting 3 other "specialists" and still no fix for my Porsche PCM system these guys diagnosed & fixed the issue within 2 hrs. Thanks to Andy and the team, will be back. Brett
12:11 06 Nov 15
11:54 03 Nov 15
Very hard to get a price form these guys. Nothing shown on website so you have to go and see them.Couldn't get a price for a DAB unit so ended up going elsewhere.
09:53 30 Aug 15
Great Mobridge kit fitted to my Clubman adding bluetooth,iPod and usb. Very professionally fitted and minor problems solved immediately. Highly recommended.
10:01 25 Jul 15
I destroyed my interior unit including the Aircon, pcm unit and psm management on my boxster, I managed to find a used model on eBay, after speaking to porsche they told me they were unable to reprogram it for my car as it's locked to a chassis number on the individual vehicle,, two hours with cartronics and the unit had been replaced with the one of eBay, all sat nav, psm, trip computer info all worked and everything was back to normal, first class service from Mark and his team
14:11 10 Dec 14
I am extremely happy to recommend Cartronics of ByFleet. I felt that my vehicle was in very safe hands, they have expert knowledge of my vehicle which is a fairly rare car - so very hard to find reliable and good quality engineers that really know what they are doing. What I particularly like about Mark and his team is their attention to the fine details that make a job feel that its been extremely well done. I will be using them again.
14:45 05 Aug 14
Had Rav4 ECU problem, Got help all the way from Mark. Initial diagnosis correct, confirmed on test vehicle, repaired, returned and then I refitted it. Marvellous. The Rav4 might have 4 security screws that need to come out. These are 5 point star security (not 6 point) and hard to get the bit. Got a set from Amazon for about £8, removed and replaced them dead easy. Cant believe that I could have spent over a £1000 on a transmission overhaul.Would definitely use Cartronics again (but hope I don't have to!). Cheers guys, Frank
17:42 11 Jun 14
The guys at Cartronics are frankly brilliant. I don't say that lightly. I drove my car 450 miles and took a boat to bring my car from Belfast to London.I had a bad sound distortion issue in a Porsche that even the official Porsche Belfast dealership couldn't resolve. I had replaced the head unit, the amp, the speakers and still the problem persisted and I was no closer to a resolution.In total I had wasted 5 months going from auto spark to auto spark to auto spark only to be told to "live with it" in the end. Speaking with Andy and Mark filled me confidence that they could fault find the issue and they did so in just 40 minutes. I was amazed. Not only did they fault find it quickly, but it was a fix while U wait service. A 900 mile drive and 1 fixed car - FINALLY. The modifications they then proceeded to do with my old extremely dated car stereo has given the car a new lease of life. This is one very happy camper and can't recommend Cartronics enough!Keep it up guys!
09:59 30 May 14
Mark was very helpful in helping me with my Mobridge device on a car that I recently purchased which already had bluetooth installed. I managed to unpaid devices, re-pair new devices and even get audio working over bluetooth following an update to firmware and the default settings. Really happy to have it working now and would strongly recommend these guys.
11:01 01 Apr 14
Very little customer service no advice or help and ordered me the wrong loom.When I ordered the wrong CD/Radio they were not willing to make a small charge for my mistake and order the correct CD/Radio so I could have that fitted. So they kept the £50. Deposit and I left empty handed. Never to return. Its OK but may be I got it wrong.
07:31 27 Feb 14
I turned up out of the blue as the Mobridge Bluetooth unit wasn't working in my Porsche that I had just bought. Even though they hadn't fitted the item, they quickly diagnosed the problem, re-programmed the car and the mob ridge unit and had it all working within an hour and then assisted with getting my iPhone to connect and run through what they had done. Good work guys!
17:52 26 Dec 13
I have a lovely Swiss registered 2012 LHD BMW 530d F11 with red Dakota leather but without heated seats. I looked on the internet to have factory original heated seats retrofitted. The car is almost new and only has 5000kms so I wanted a first class job. I tried about 5 main dealers but none of them wanted to know since it is beyond their expertise. The excellent Cartronics website showed that they have already done this task many times so I was quite relaxed for them to do this job. It timed well with my trip to the UK over Christmas. Mark explained that the work would be like the factory original. Cartronics were most patient with my many phone calls and questions. Because of their obvious expertise and knowledge I also plumped for the USB retrofit.They completed the work as promised. On pick up I was a little worried that there might be some damage or the leather might not fit quite right as before. Not to worry! They kept their promise. Not a single scratch or nick. Everything worked, everything fitted as before and the car has been correctly recoded. They even game me a printout showing the new configuration.An absolutely faultless job. I am 100% satisfied. Thanks guys. Keep up the great work! Am I Cartronics' most distant customer!!?
19:39 19 Aug 13
I used Cartronics to retrofit front PDC and a reversing camera to my BMW and am delighted with the result. Their installation was faultless being indistinguishable from the factory fitted product and included all necessary programming. Certainly worth the 400 mile round trip as I could find no one locally with the same level of expertise.
20:51 18 Oct 12
Can't praise Cartronics enough, i had a damaged lead/canbus for my Kenwood DNX520vbt i rang everywhere i could local, VW and even Kenwood no one could help to supply the correct cable supplied with this unit.Stumbled on Cartronics from a google search and emailed the question, Mark responded and knew exactly what i would need to get everything working again and was very helpful/knowledgeable on all my questions!Thanks again for getting me up and running appreciate it and would definately use them again.
17:03 17 Oct 12
I've been to this place a few times after driving past there, almost blindingly, bright sign at night. The staff were extremely knowledgeable and were able to advise me on a new radio that would let the kids watch something in the rear, on headphones, while the wife and I listen to something else.They also corrected an error with a handbrake and reverse sensors coming on intermittently.I can't recommend these guys highly enough.